Call charges: From a landline €0.0835/call + €0.06/min, from a mobile phone €0.0835/call + €0.17/min
Calls to Storia are recorded for the purpose of verifying customer service events and ensuring the quality of customer service.
Contact information
Storia Oy
VAT: 0110031-0
Tel: 010 345 100
Email: customerservice@storia.fi
Mon-Fri 8-16
Hyvinkää Logistics Center
Hakakalliontie 10
05460 Hyvinkää Finland
Keuruu Warehouse
Otavantie 11
42700 Keuruu Finland
Customer Service
Customer service is open weekdays 8AM to 4PM.
Switchboard:
010 345 100customerservice@storia.fi
Schools:
010 345 1580customerservice@storia.fi
Edustore:
010 345 1560edustore@storia.fi
Customer service in Swedish:
010 345 1530kundservice@storia.fi
eHelpDesk:
010 345 1550ehelpdesk@storia.fi
Libraries:
010 345 1540customerservice@storia.fi
Retailers:
010 345 1520customerservice@storia.fi
Logistics service publishers, e-book and BoD publishers:
010 345 1570kustantajat@storia.fi
Product Information:
010 345 1590tuotetiedot@storia.fi
Customer service and product information:
010 345 1255piia.kuula@storia.fi
Sales
Jouni Vaahtera
Key Account Manager, Logistics Services
jouni.vaahtera@storia.fi040 660 3757
Heidi Leppäaho
Service Manager, Logistics Services, Book trade
heidi.leppaaho@storia.fi040 731 8751
Kati Nieminen
Sales Assistant, Logistics Services
kati.nieminen@storia.fi010 345 1218
Sirpa Tilli
Senior Specialist, Procurement services
sirpa.tilli@storia.fi010 345 1212
Jenni Luhtio
Service Manager, Educational institutions, libraries and retail services
jenni.luhtio@storia.fi010 345 1542
Heli Hietanen
Sales Assistant, Educational institutions, libraries and retail services
heli.hietanen@storia.fi010 345 1211
Susanna Vestman
Service Manager, Product Metadata
susanna.vestman@storia.fi050 531 7684
Other contact details
Deliveries
Are you delivering goods or books to Storia? Here you will find instructions for deliveries, information about our warehouses, and opening hours to make delivery to us as easy and efficient as possible.
Work at Storia
Storia is a Finnish-owned full-service logistics company with over a hundred years of history. We are pioneers in the development of e-commerce, digital services, and the entire order-delivery process.
Would you like to join Storia and be part of our growing story? We offer long careers in both production and specialist work. You can find our current vacancies on our recruitment page, where you can also submit an open application.